Engineer - BSS Operations
Dialog
| 2024-08-28
Ensured timely resolution of campaign issues within SLA.
Led campaign operations to support revenue generation.
Maintained data integrity for reliable campaign solutions.
Managed incidents to successful closure within timelines.
Provided regular updates on SLA achievements and incident status.
Ensured adherence to incident management procedures.
Liaised with stakeholders to deliver accurate solutions.
Supported application performance through system maintenance.
Collaborated with L3 support for effective incident resolution.
Managed monitoring solutions and system housekeeping to ensure system uptime and smooth campaign operations.
Analyzed and resolved issues to maintain system functionality.
Provided regular health status reports and escalated incidents to vendors as needed.
Implemented monitoring solutions to ensure system uptime.
Analyzed and resolved issues for reliable system performance.
Conducted housekeeping and provided monthly system health reports.
Not available
Find engineering, finance, banking, government jobs in Sri Lanka on Sri Lanka's largest jobs site JobEka.lk
