Co-ordinator - Enterprise Governance and Compliance

Ensure the accuracy and consistency of sales data by properly tagging and categorizing sales transactions with the appropriate codes., Evaluating and improving the efficiency and effectiveness of the Dialog enterprise processes, identifying areas for improvement, ensuring compliance with established standards, and providing actionable recommendations to enhance operational performance.

· Accurately tag and categorize business segments. Account management and support structure mapping using the appropriate sales codes and categories.

· Review and validate sales data to ensure accuracy and completeness of code tagging

· Maintain and update the sales code database, ensuring that all codes are current and properly defined.

· Generate and provide regular reports on sales data, highlighting any discrepancies or issues related to code tagging.

· Gather and analyse data related to process performance, using various methods such as observations, interviews, and review of documentation.

· Identify risks and weaknesses in processes, evaluating their potential impact on organizational performance and compliance

· Prepare detailed reports that summarize findings, highlight key issues, and provide recommendations for process improvements.

· Work with all internal stakeholders to gather and collate required date on a daily basis in order to analyses and develop required reports to the management

· Responsible Monitoring all defined actions & report all corrective actions to be taken with the status & action Items

· Provide training and support to process owners and staff to foster a culture of continuous improvement and compliance

· Conduct process/system or field audits with relevant to processes enabled in Dialog enterprise.