Involve actively in the development of Long-Range Plan (LRP) and Business Strategy, by appraising global/industry trends, consumer evolution and competitive environment to set Dialog group corporate objectives and goals in line with Axiata group vision.
Outline the business objectives for BUs in congruent with the corporate goals and coordinate business planning process of Business Units (BU)
Prepare revenue budgets/forecasts for Business Units (BUs) and Market Business Units (MBUs) in order to support financial budgeting.
Set targets for BUs and sales teams. Negotiate and agree on sales targets with relevant BUs and the MBUs (Retail, SMB, LMB and LE segments)
Evaluate vendors/service vendors for new projects in order to make decisions and select appropriate vendors.
Deliver data driven insights to support actionable strategic direction, corporate prioritization, and strategy communication (board papers).
Review and renew business KPIs in line with corporate objectives while benchmarking performance with industry best practices to ensure control over processes.
Develop and implement organisation-wide performance monitoring system for Business Unit and Sales Units (enterprise segment) through Navigator to monitor the actual against the target and provide information to senior management in order to initiate and implement prompt actions.
Review BU and MBU performance monitoring reports
Conduct variance analysis against targets to ensure that the monitoring is linked to the corporate objectives in the business plan so that to achieve goal congruence.
Identify problems and their root causes resulting in under achievement of BU/ MBU revenue and profitability targets.
Conceptualize, plan and coordinate business performance improvement projects in order to facilitate resource optimization.
Evaluate and recommend way forward of business improvement projects with changing dynamics of the Organization.
Carryout conceptualisation, planning and implementation of revenue drive strategies and cross functional cost rescaling projects (CRS) and report productivity/operational efficiency to CXO’s.
Keep statistics and updated knowledge based on key development in the business environment/Industry in order to monitor the industry trend and identify opportunities and treats.
Liaise with TCSL and draft correspondence for governing bodies in order to obtain approvals or to inform on industry practise or internal developments (TRC etc.)
Mentor and guide subordinates to enhance their competencies.
