- Provide CRM and Billing solutions to fulfil various charging requirements in competitive and highly dynamic telecommunication marketplace.
- Implement and configure the solution and systems with internal/external software development team as per the design with minimum defects and expected quality.
- Responsible to manage product roadmap of OneCRM / SEAL.
- Enable and support digitalization initiatives within the division and organization.
- Facilitate development teams with agile methodologies to practice scrum in work environments.
- Attend to critical issues of production systems with the support of operations staff and external solution providers.