Job details
Job type full-time
Full job description
Dematic corpHas a need for a controls engineer in dematic`s technical support groupThe successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and plc logic to find and isolate the issueWhat we offer: tasks and qualifications: this is what you will do in this role:
Participates in the support of semi-complex systems that integrate hardware and software.
Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
Provides troubleshooting expertise to dematic`s customers
Travel between 20-30% to different customer locations which may include weekends and overtime
Tasks and qualifications: what we are looking for:
Bachelor`s degree
2+ year`s experience in a related field providing customer service support
Experience with allen bradley logix plc controls platforms
Experience with controls hardware troubleshooting
Siemens and modicon plc experience a plus
Electrical troubleshooting experience
Strong customer service mentality
Strong verbal communication skills over the phone
Ability to work independently
Hiring insights
Job activity
Posted 30+ days ago
