Sales Operations Manager

Crowdbotics is a new way to build software using modular parts and a visual build tool.

As a Sales Operations Manager you will be part of our Operations Team and responsible for providing broad operational day-to-day support with ownership of our CRM. You will create reports for Account Executives and Sales Managers. Ensuring use of consistent Sales KPI definitions across company is your responsibility. Moreover, you will work with Finance, HR, and Sales to develop sales incentive programs and compensation planning in order to increase sales productivity.

This position will report to the VP of Revenue.

Responsibilities:

• Support the sales team with process improvement, measurement, tracking and analytics relevant to their functional areas
• Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards
• Enhance sales productivity by enabling the team to work smarter by simplifying processes
• Create monthly content for executive presentations and board reporting
• Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Assist with on-boarding and training new sales talent
• Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes
• Maintain regular check-ins with Sales Managers/Account Executives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving
• Maintain procurement and contract records

Requirements:

• 3-5 years of experience in sales operations as a subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards
• Bachelor's degree required; technical or business-related field preferred.
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
• Advanced Excel skills with a strong understanding of Hubspot CRM applications and email marketing strategies.

Bonus Attributes:

• You hack or build software projects in your spare time
• Previous experience in a company who offered mobile or web app development services
• You have built an app with the Crowdbotics App Builder (app.crowdbotics.com/app-builder)

Crowdbotics is a new way to build software using modular parts and a visual build tool. We’ve made a bet that the people building products and companies around Crowdbotics represent a new kind of software creator that, if we do our job right, will become the new normal for how people build software in the next decade — with readymade parts, cloud talent, and automated tools that empower everyone to be a maker. We see this as the future, and our customers, investors, and the market do too.To that end, Crowdbotics is creating what we call an “Operating System for Application Development”.What exactly does this mean?Contemporary application development requires the use of multiple tools and processes that are often spread across multiple disconnected systems. The Crowdbotics App Builder seeks to unify all these tools and processes into a single system with 4 key facets:

1. No-code engine which enables users to build applications without coding, including a way to create database models visually, import screen layouts and designs from common development tools, and visually link screens to external services.
2. Workforce management which enables a user to source talent from a curated menu of Crowdbotics experts who can help take your product over the finish line.
3. Process and Project Management: We enable a user to manage all aspects of their agile development process, including tasks, milestones, and deadlines.
4. Deployment and post-deployment maintenance which allows the user to one-click deploy their application to various cloud providers (Heroku being the most popular), app stores, and to provision and manage other infrastructure resources seamlessly.

Top 10 reasons to work for Crowdbotics:

1. Work with helpful, kind, motivated, and talented people.
2. Work remote so you have no commute and are free to travel and move.
3. Have flexible work hours so you are there for other people and free to plan the day how you like.
4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
5. Our open architectures enable customers to leverage the “best-of-breed” technologies for their business and our platform supports and embrace them.
6. Talent is global and we will strive to make it accessible to our customers with minimal effort. We are looking for like-minded people who believe in our mission, and share our vision of a world where anyone can build software - at scale.
7. Work on a product used by lots of people that care about what you do.
8. Our open systems empower our customers to build future-proof businesses on our platform.
9. Focused on results, not on long hours, so that you can have a life and don't burn out.
10. Open internal processes: know what you're getting into and be assured we're thoughtful and effective.