Who We Are and What We’re About:
Brightline is on a mission to build a bright future for every child, bringing extraordinary behavioral health care to children and families. We’re in the middle of a behavioral health crisis that we can’t ignore—especially not when it comes to our children. 1 in every 5 children has a behavioral health condition, yet up to 80% still get little or no help. Far too many families face insurmountable barriers when their child really needs help, and parents are too often left feeling alone and without the support they need. We can do so much better. That’s why we’re here!
When you join Brightline, you’re joining a team that has an unstoppable drive to change the lives of families across the country. We’re a team of thoughtful problem-solvers, expert and kind clinicians, and experienced operators and technologists. Above all, we’re committed to helping each other succeed, learn, and grow—all while bringing care to families when, where, and how they need it
No matter what you’re looking for in your next role, we’re pretty confident that you’ll #FindItAtBrightline.
About the Role
Brightline is seeking a mission-driven Product Manager to join our team. In this role, you will be building the tools and services that allow our holistic mental health care teams (coaches, clinicians, and more) to deliver efficient and effective care. The ideal person for this role loves to collaborate with design, engineering, and cross-department stakeholders to solve challenging problems and build intuitive, easy-to-use digital experiences. Having a background in healthcare and clinical tooling is a major plus.
Primary Responsibilities
- Work directly with stakeholders to understand requirements, collaboratively envision product solutions, clarify scope and manage teams through to delivery.
- Perform in-depth user research to understand the needs of our Care Team to inform the design and development of Brightline’s digital tools and services.
- Partner to evangelize a vision and roadmap that allows the product, design, and engineering teams to execute the product strategy with clear well-measured goals.
- Work with appropriate teammates across engineering, clinical and coaching, design, product, and data, to create a tight cross-functional development effort.
How we define success:
- Product, technology, clinical, and business stakeholders are excited and bought into your approach.
- Stakeholders have a high degree of confidence that your solutions will deliver business value and help them achieve their annual and quarterly objectives.
- Deliver solutions that enable our care team to collaboratively, efficiently, and effectively deliver top notch care for families.
- Deeply collaborative communicator.
- Quick and effective decision making.
- Supporting an enjoyable working environment and positive team health.
Who you are:
- 2+ years in product management roles.
- You possess a clear and engaging communication style with a track record of building positive relationships across a broad diverse organization.
- You’ve got a history of balancing qualitative and quantitative data against intuition in product decision making and successes.
- You have a strong ability to track and troubleshoot issues, escalating as necessary.
- Experience with with best-in-class clinical and/or care products is must
- A passion for Brightline’s mission.
Benefits + Perks:
- Remote first and focused on community—we have Bright Spots with employees across the country (check out more info below) + generous work-from-home stipend
- Competitive compensation & benefits packages because we know the work you do is hard and we recognize how valuable you are, including an unlimited PTO policy + 14 paid holidays, Health, Vision, Dental, 401k, and stock options
- Collaborate with diverse members across teams with weekly group learning opportunities and team breakfasts (and offsite retreats in the future!)
- Dedicated time for your health and wellness, including group workouts and meditations hosted by Brightline employees
- With your help, we’ll build diverse & equitable programs and experiences
Brightline is a nationally distributed team with many of our team members located throughout the country, some of those being: New York, Boston, Seattle, Portland, Atlanta, Houston, Denver, Minneapolis, San Diego, and Los Angeles. The Brightline office is headquartered in the SF Bay Area, but we consider all local and remote (U.S.) candidates.
At Brightline, we believe that collaborative, diverse, and empathetic tech & product teams can create transformational products to change the lives of families across the country. In a conscious effort to create a diverse and inclusive environment for our employees and the families we serve, we celebrate our individual differences and walks of life. Brightline is an equal opportunity employer and encourages all applicants from every background and life experience to apply.
