Data Analyst

Job Title: Product Analyst/Data Analyst

Location: Remote

Duration: 12+ Months

Responsibilities:

• Work with Google Server Operations teams to identify repair data required for product and operations analysis.
• Repair data includes failures and corrective repairs of components such as machines, network devices and rack-level equipment.
• Develop and implement data collection strategies including extracting and organizing raw data.
• Surface the repair technician’s user journey and end-user perspective through product insights.
• Run user analytics deep dives to pin down root causes of the spikes in repair needs.
• Work with machine learning data scientists to identify drivers of various repairs tasks and to select variables that could be further leveraged in repairs forecast modeling.
• Present results with prescriptive insights and data-informed recommendations.

Qualifications:

• 5+ years' experience as a product/business analyst with in-depth knowledge of transforming data into prescriptive insights.
• Demonstrated experience in processing large data sets through SQL, Python or R.
• Excellent analytical thinking skills to translate complex problems into practical hypotheses to further prove or disprove.
• Intellectual curiosity to ask the right product and supply-chain questions and the ability to find the answers.
• Visualization and presentation skills to communicate findings in an articulate way.
• Supply-chain analytics experience is preferred but not required.