At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, safe and improve the lives of design and construction professionals everywhere.A Sales Support Team partners in support of the sales team throughout the entire sales process. This position will collaborate with sales representatives and the accounts (customers or partners) associated with those representatives and provides support to allow Sales additional freedom to spend more time in front of customers. Specialists use their knowledge of Bluebeam systems, policies and processes, communication skills, and problem-solving to support Sales and other team members in their efforts toward achieving Sales goals.
We hire people who:
- Have integrity
- See challenges as opportunities
- Are committed to continual improvement
- Know how to give and receive constructive feedback
- Can fully commit to corporate decisions, even if they disagree with some of them
- Demonstrate trust and are willing to be vulnerable about mistakes and weaknesses
- Engage in positive, productive conflict and unfiltered debate of ideas
- Hold peers accountable to ensure we achieve our company goals
- Are laser-focused upon achievement of Bluebeam’s company-wide results
What you’ll be doing:
- Communication and enforcement of sales and data policies for sales representatives/territories
- Act as a subject matter expert on policies and monitor that Sales stays compliant
- Light Analytics
- Publish reports based on provided dashboards and provide to sales reps
- Quoting
- Provide quotes for small run-rate opportunities
- Assist with coordinating quotes for multi-year agreements as needed
- Maintenance renewal quotes
- License consolidations
- Provide the guidance and tools to assist with calculations
- Order processing
- Review and process orders from customers, collect required documents, submit through to Order Management
- Act as an in-house advocate to assist sales with closing business
- Track down issues with Legal, Finance, etc. that require answers before business can move forward
- Maintain data hygiene across the Salesforce and Licensing systems as per establish guidelines
- Review Sales revenue and forecast dates for accuracy and compliance; notify reps if changes are needed
- Be the subject matter expert for creation of new accounts in SFDC
- Account structure (parent/child/subsidiary)
- Account completeness
- Act as data field owner for sensitive data in Bluebeam systems, i.e. customer email addresses
- Receive all change requests for these fields, secure needed approvals, make requested changed.
- Understand the various Bluebeam technologies and serve as an informational resource to Sales
- Identify challenges for Sales, propose solutions, and serve as an advocate for Sales in Customer Operations
- Assist with specific ad hoc projects as needed
What we’d like to see in your background:
- 2-5 years in field/career experience
- Minimum of 2 years in position
- Salesforce
- Licensing System
- NetSuite
- Excel
- Outlook
- WebEx
- Exceptional communication skills
- Problem solving skills
- Organization and planning
- Ability to prioritize
- Listening skills
- Creativity and innovation
- Attention to detail
- Customer-minded
- Team-minded
- Flexibility
- Self-motivated
- Open to changes
If you think you are a good match for the Bluebeam team, please send us the following:
- Your Resume
- Describe in your own words the following:
How do you effectively build and maintain relationships with colleagues and/or customers?
What We Offer
- People-focused, entrepreneurial start-up culture with the backing of a stable, global, corporate entity – Nemetschek Group.
- Competitive compensation and benefits package including but not limited to fully paid employee medical, dental, education reimbursement and 401k match.
- Work-life balance fostered through a culture of diversity, equity, inclusion, and appreciation of individual lifestyle needs.
- The opportunity for continuous professional development and focus on employee health and wellness.
Learn even more at: https://www.bluebeam.com/careers
About Bluebeam
The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 2.2 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany, Australia and the UK.
Come build with us!
Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.#LI-BL
#LI-Remote
