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We are seeking a technical savvy, a self-starter Sales Specialists, who has excellent communication skills, competent doing sales in B2B SaaS products in the FinTech/Consumer Credit industry. We are building out the latest generation of credit reporting services supporting hundreds of thousands of visitors daily, on mobile and desktop. Our ideal candidate acts as the face of the company, and will apply effective sales strategies while promoting the financial growth of the company and creating strong relationships with clients. The Sales Specialist is responsible for creating and developing sales strategies to enhance business growth. A Sales Specialist provides customer support by assisting with all aspects of the sales process including sales-related problems, entering new customers and managing customer accounts.
Help troubleshoot problems with customer orders, customer accounts and other related issues.
Provide the sales team with data reports and sales guides.
Monitor sales performance through sales tracking tools and report progress to sales representatives.
Identify and keep up with sales trends.
Work with account managers to create and implement targeted sales strategies.
Keep up with new product sales launches and make sure the sales team is up to date.
Provide customer service by staying on top of pending orders and customer requests.
Identify where improvement is needed in sales practices and make suggestions for improvements.
Performs other related duties as assigned.
Strong analytical and critical thinking skills.
Ability to think on your feet.
Excellent customer service and leadership skills.
Strong networking abilities.
Ability to diagnose problems and find solutions.
Strong degree of diplomacy and the ability to work with a range of different people.
Ability to remain professional.
Willingness to work overtime when required.
This job has no supervisory responsibilities.
Excellent verbal and written communication skills.
Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
Ability to apply engineering, technology, or other related principles to product sales.
Excellent organizational skills and attention to detail.
Creativity to approach sales and build customer relationships in new and innovative ways.
Previous experience in business-to-business (B2B) sales.
Solid experience in your products' industry.
Negotiation and social problem-solving skills.
Ability to work in a high-stress sales environment and multitask.
Bachelor’s degree strongly preferred, high school diploma or equivalent required.
2+ years of proven experience in business development and sales.
Experience in customer relationship management (CRM) software, such as Salesforce, strongly preferred.
Experience using Outreach would be a plus.
Proficient in Google Suite, Microsoft Office Suite, or similar software preferred.