POSITION OVERVIEWWe are seeking a dedicated and professional Security Officer to assist in managing the resort's security operations, maintain high security standards, and ensure compliance with all Health and Safety regulations.
RESPONSIBILITIES- Be thoroughly familiar with the entire property, identifying areas requiring security attention.
- Maintain a comprehensive understanding of emergency procedures and ensure they are strictly followed.
- Respond to calls for assistance from Department Heads, supervisors, employees, or security personnel.
- Investigate reported crimes, injuries, or unusual incidents, and document all necessary reports.
- Keep the Immediate manager informed of any noteworthy incidents, conditions, or issues that may affect operations.
- Consult the Immediate manager when uncertain about appropriate actions or when encountering situations not covered by standard procedures.
- Be well-versed in policies and procedures related to fire, bomb threats, flooding, power failures, elevator emergencies, and more.
- Respond promptly to emergencies such as fires, thefts, or accidents.
- Ensure the safety and security of guests, employees, and hotel facilities at all times.
- Document all shift activities as directed.
- Conduct security rounds as assigned and perform any additional duties as requested.
- Maintain a professional appearance and uphold a positive public image.
- Provide helpful, courteous, and professional service to guests and employees.
- Adhere to personal hygiene and uniform standards.
- Be smart, friendly, firm, and maintain the highest standards of security at all times.
QUALIFICATIONS- 2-3 years of experience in a similar role, preferably in a luxury set up.
- First-Aid Level 1 Certification.
- Fire Fighting training.
- Computer literacy.
- Basic knowledge of Fire Panel/Alarm Systems.
- CCTV experience is essential.
- Excellent telephone etiquette.
- Fluent in English.
