Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.
Affirm’s Servicing team is building a new Servicing Quality team in Poland. The Servicing organization owns all of the self-service account management features relating to the consumer's post-purchase experience that allow consumers to resolve issues quickly & independently. They also create the tools for our internal agents to deliver fast personalized customer service and improve customer satisfaction.
We are seeking a highly motivated QA Leader and Engineering Manager to join our Servicing Engineering area to build a QA engineering team that is passionate about quality and engineering excellence.
What You’ll Do- Build and lead a new impactful team of QA engineer in an Agile development process with continuous integration/continuous deployment (CI/CD) model
- Manage, mentor, and nurture a remote team of engineers
- Build overall Quality strategy, along with providing visibility and decision-making around metrics.
- Collaborate between Quality and various engineering teams to incorporate end to end customer flows and journey in testing strategy
- Establish a data-driven automated approach to define, track, and communicate metrics that provide insight into the software quality and performance.
- Build a robust and consistent process of reporting and tracking issues through a formal bug tracking system and work with the engineering teams to help isolate, debug, and resolve issues/bugs
- 5+ years of experience in leading quality assurance testing teams, including manual and automated testing, and 2+ years as an engineering manager
- Experience in designing and creating automated QA tests and infrastructure in a CI/CD environment.
- Experience in testing web, mobile, and connected device applications across platforms to identify software defects and end-to-end issues.
- Solid experience with one or more test automation languages/frameworks/tools (Java/Groovy, Python, Selenium, Katalon, Appium, TestFlight)
- Experience with Cloud testing providers (SauceLabs, BrowserStack, AWS Device Farm, etc) is a bonus
- Experienced with load testing framework and toolings is a bonus
- Excellent communication skills, both written and verbal. Must be proficient in asynchronous mode of communication–written tech specs, wiki, project plans, etc.
- Excellent project management skills–high degree of organization and ability to surface critical information effectively.
- Humble and authentic leadership which places the needs of others first and helps people develop and perform as highly as possible.
We offer a competitive package, with some highlights listed below. However, the given figures are not guaranteed compensation ranges; rather, they are unbinding, approximate indications of what the salary may be for your awareness. The actual salary may be less than the lower range or greater than the upper range, depending on skills and experience. No employee is guaranteed salary at the amount of the lower range.
- Targeted Gross Monthly Salary: 25,792-28,370 PLN
- Flexible Spending Wallets for tech, food and lifestyle
- Generous time off policies
- Away Days - wellness days to take off work and recharge
- Learning & Development programs
- Parental leave
- Robust health benefits
- Employee Resource & Community Groups
Location - Remote Poland
The majority of our roles can be located anywhere in Poland.
Affirm is proud to be a remote-first company! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account.
[Colorado Candidates] In accordance with Colorado’s Equal Pay for Equal Work Act, the grade for this position in Colorado is listed above. You can find the Colorado base pay range and benefits here.
At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2021 DEI Report.
We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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