Title: Senior Product Manager, Customer Acquisition
Location: This is a fully remote position. If you are located near one of our LTK offices, come have a coffee when you want to socialize!
Our consumer shopping app, LTK, is the largest creator-driven shopping platform used by millions of shoppers every month to find new styles and products curated by creators all over the world. As Senior Product Manager, Customer Acquisition, you will be part of a growth-hungry, acceleration-minded team of problem-solvers and product-builders. This is an opportunity to grow with a fast-growing organization. We focus relentlessly on the needs of our creators and customers. We seek creative problem solvers whose ideas are shaped by what they have learned, but not confined by it. We seek thought-leaders who can collaborate effectively in building great products and experiences.
In this role you will work closely with engineering, design, other product managers, and product insights colleagues to define and implement our customer acquisition strategy. This includes ownership of our web experience: shopltk.com and guiding it to becoming a robust web shopping experience. In this role you will also partner with marketing to optimize all inbound channels and help to develop new customer experiences to bring customers to LTK and have them engage early and often.
Who you are & What you’ll do:
- Problem Solver: you are a strong problem solver. You’ve solved big problems in your personal and/or professional life; you are resilient, you are curious, you’ve learned to be comfortable with ambiguity.
- Feature specification: you are very strong at gathering requirements, defining functionality, and setting goals in a clear, actionable format that can be used to communicate with the team and drive product delivery.
- Product delivery: you are great at working closely with your immediate team (engineering, design, etc.) to quickly, iteratively, and effectively turn good specs into working products.
- Product Quality: you are able to identify, prioritize, and resolve technical, functional, and business quality issues across all applicable devices and use cases.
- Fluency with data: you are comfortable with using data to generate actionable insights, leveraging those insights to achieve product goals, and connecting those quantified goals to meaningful outcomes for the business.
- Voice of the customer: you are excited to leverage user feedback in all forms (from casual conversations to formal studies) to understand how users engage with the product, make better decisions, and drive meaningful outcomes for the business.
- User experience design: you are able to define requirements and deliver UX designs in collaboration with the design team.
- Business outcome ownership: you want to drive meaningful outcomes for the business by connecting product functionality and goals to team and company strategic objectives.
- Product vision and road mapping: you are able and excited to define an overall vision for your area of the product that connects to team and company strategy. You are able to work with stakeholders and colleagues to define a clear roadmap of prioritized features and initiatives that deliver against that vision.
- Strategic impact: you want to understand and contribute to the business strategy for the team and company overall. It means bringing strategy to fruition through consistent delivery of business outcomes.
- Communication: You are comfortable with executive-level tracking and reporting. You also enjoy cross-functional collaboration and work.
Functional requirements:
- Bachelor’s or Master’s degree; your major can be anything - we love diverse educational backgrounds
- Demonstrable record of professional and academic achievements
- 5+ years of work experience
- 4+ years of work experience in B2C product management, eCommerce is preferred
- Some mobile experience
- Experience working with multiple product lines and/or international experience with product lines is a plus
- Experience with agile/scrum methodology
What's in it for you?
- Interesting problems to solve
- Competitive comp and benefits including medical, dental, and vision
- Paid Maternity and Paternity Leave
- Wellness benefits including workout from home with our live Virtual Fitness Classes!
- 401k retirement plan with LTK matching contribution
- Flexible work schedule plus Summer Fridays (Workday ends at 3pm)
- Virtual Company Happy Hours and Virtual Team Events!
- Disrupting the retail industry!
What you have to look forward to when you work or visit for team huddles at a LTK Office:
- Fully stocked bars and kitchen (free snacks all day!)
- Catered meals weekly
- Monthly Chair massages
- Laidback office environment
- Monthly themed Happy Hours!
- Free access to state of the art gym while working in or visiting our Dallas HQ
- Free Covered Parking on-site while working in or visiting our Dallas HQ
About Us
LTK is the largest global influencer marketing platform. Founded in 2011 by Amber Venz Box and Baxter Box, the company’s mission is to empower the world’s premium lifestyle creators to be as economically successful as possible.
Now in its 10th year, LTK has grown to become a three-sided marketplace, serving creators, brands and shoppers. In November 2021, LTK announced a $300 million investment by SoftBank Vision Fund 2 that values the company at $2 billion.
LTK is the most trusted and effective business-enablement platform for creators, powering their universal LTK Creator Shops™. More than 5,000 retailers employ the LTK Brand Platform for performance-driven campaigns, paid collaborations and content licensing, and invested more than $1 billion in influencer marketing through the LTK platform by summer 2021.
Shoppers purchase more than $3 billion in products annually on the LTK platform and app. LTK is headquartered in Dallas, TX with teams in the UK, Brazil, France, Germany, Australia, China and South Korea and clients in more than 100 countries.
For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment.
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees.
LTK is an Equal Opportunity Employer.